Delivery and returns

You can choose the most comfortable way to get your order.

Delivery options:

You can choose the most comfortable way to get your order.

1) You can collect your orders at the premises of VILNIUS TECH (FREE),

2) Your orders can be delivered to the desired shipping address by courier (in Lithuania only),

3) Delivery to postal machines (in Lithuania),

4) Delivery to post office (in Lithuania),

5) Your orders can be delivered to the desired shipping address (in Europe).

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Do not pay for the delivery

Should you wish to receive your order quicker and avoid shipping costs, you can collect your order straight from VILNIUS TECH. All you have to do is to choose the delivery method "Pick up at VILNIUS TECH" when placing an order. You can collect your purchase the next business day. The books you ordered must be collected within 5 business days after you receive confirmation that your order is ready to be picked up.

You can collect your purchase free-of-charge at:

VILNIUS TECH Central building, 

Saulėtekio al. 11, Vilnius (C03 cab., reading room)

Business hours:  I-V 09:00 a.m. to 09:00 p.m. 

Please note: Your purchase can be picked up only by a person who placed an order, thus when collecting ordered items, it is necessary to produce a valid ID card (an ID card, a passport or a new version of driver’s license).

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Delivery by courier in Lithuania

Delivery via parcel machines in Lithuania

Delivery to post office (in Lithuania)

Delivery in Europe

Note:

Delivery fee is paid at the time of ordering a book.

Please include the exact delivery address and telephone number while placing the order.

If the buyer will change delivery address during shipment, he/she will have to pay extra according to the parcel service rates.

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Payment for orders

You can pay for goods purchased in the online store in the following ways:

1. By electronic banking, when paying for the shopping cart, choose one of the offered electronic banking systems:

• „Swedbank" bankas; 
• „SEB" bankas; 
• „Luminor" bankas; 
• „Citadele" bankas; 
•  Šiaulių bankas;
•  Medicinos bankas;
•  Revolut

2.       Credit card: „VISA"; „MasterCard".

Requisites

Vilnius Gediminas Technical University

Saulėtekio al. 11, LT-10223 Vilnius

Legal entity code 111950243

VAT payer code LT119502413

Phone + 370 5 237 0602, email eshop@vilniustech.lt

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Return of the order

Items are returned on the grounds of the Rules of Retail as outlined in the Civil Code of the Republic of Lithuania, Article 6.362 and Decree No. 697 of June 11, 2001 of the Government of Lithuania.

On the ground of Directive 2011/83/ES of the European Parliament and the European Council regarding consumers' rights and the Civil Code of the Republic of Lithuania, Article 6.362 Part 1, any good (except for printed books and other typed production as well as other items listed in Paragraph 17 of the Rules of Retail) can be returned within 14 (fourteen) days since the date of the delivery of items.

If you received a wrong item or an item was damaged while shipping, please contact us immediately by sending an email message to eshop@vilniustech.lt or by phone at +370 5 237 0602. We will agree on the most acceptable replacement of an item. A bad quality item will be changed to a qualitative one at our cost.

Upon return of the Goods by the Buyer, the following conditions must be adhered to:

1. The returned item must be in the original and orderly packaging;
2. The returned item cannot have been damaged by the Buyer in any way;
3. The returned item cannot have been used and cannot have lost its commercial (merchandising) appearance;
4. When returning an item, the presentation of a document proving its acquisition is required.